Monday September 06 , 2010

Using Twitter Effectively for Events

July 19th, 2010

Twitter can be a very useful tool for conferences and events.

Twitter is a direct channel to event participants and is well supported on most mobile devices. The nature of Twitter is such that the users get real-time updates from the event organizers. Further, users will often help disseminate event related tweets to their friends, which will amplify — and even virally spread — the message.

From an operational perspective, a dedicated Twitter account should be setup for the event and a small group of individuals should be tasked with feeding Twitter with appropriate updates. The nature of the content and timing should be agreed in advance to prevent any mis-communications which may adversely reflect on the quality of the conference.

Some examples of best practices for using Twitter in an event include sending out tweets related to:

  • Information on key happenings
  • Important reminders
  • Venue or room change updates
  • Suggestions on sessions to attend and booths to visit
  • Updates on raffles, auctions and other special events
  • Announcements about show specials and booth giveaways
  • Recognitions for sponsors and partners

While generating Twitter content updates can be a non-trival task for a large conference, it can have a positive impact on attendee experience!

    Purple Forge products are tightly integrated with Twitter and Facebook - allowing users to view designated feeds and forward with “one-click”. For event organizers, Purple Forge offers automation tools to help manage quality and reduce the cost associated with Twitter content publishing.

    Mobile Fundraising: Equal Access with PayPal

    June 16th, 2010

    I recently found out that in Canada, if your charitable cause does not have a capitalization of $500,000 or more, you can’t participate in SMS based mobile fundraising. Ouch! This makes one of easiest and quickest ways of fundraising completely inaccessible to all but the largest charities in Canada.

    Most charities in Canada are not capitalized to $500,000, and some are barely capitalized at all. Take Serenity Renewal for Families (http://www.serenityrenewal.ca/) for example. They recently lost half of their funding when their major charitable sponsor folded due to cost cutting measures in the financial crisis last year. Serenity Renewal’s mandate is to council families of individuals who are participating in rehab for alcohol or drug dependencies. They have over 4000 participants in their program, helping to make sure their families keep their loved ones clean so they don’t fall back into the cycle of dependency. This is a great example of a small local charity caught in a cash crunch, but without the bankroll to qualify for the big tools the heavy-hitting charities play with.

    We are looking to change that playing field, and have recently partnered with PayPal. PayPal, owned by eBay, has a new mobile online API that allows anybody, regardless of capitalization to fundraise from wide variety of mobile platforms. For our part we just released an iPhone application (Download it from iTunes Here) for the charity to help them access the over 3 million Canadians with either an iPhone, iPod Touch or iPad. This application will help make inroads into allowing Serenity Renewal to send out their SOS to mobile devices and engage their supporters on an anytime, anywhere basis to help meet their funding needs.

    Best of the UK Election iPhone Apps

    May 30th, 2010

    Big shout out to David Reinhardt at The Next Web in the UK for his review of the UKIP iPhone app from the British Election:

    “In summary, only Labour and UKIP have delivered apps which encourage and facilitate real engagement with the party. Astonishingly, UKIP’s app stands alone as the only app which encourages sharing on social networks.”

    We certainly were pleased with the substance of this review, which focused on the value of the apps in engaging supporters, donors and volunteers, something that we really hang our hat on.

    You can read the full text of the article here: UK parties iPhone apps. Who got it wrong, who got it right.

    Facebook & iPhone Apps: The New Political Lawn Sign

    March 11th, 2010

    It’s been an incredibly busy month for Purple Forge since I last updated. Last weekend I spent time at the PC Party of Ontario AGM, where we announced the Tim Hudak iPhone application. This app makes Tim the first Canadian politician from any party to leverage mobile application technology for both in-office and in 2011, election campaigning. As I circulated with the various riding presidents and campaign managers I was energized by the feedback I received. The PC Party of Ontario has been imbued with a new sense of how to market itself, and a renewed feeling of enthusiasm. Even the old guard agreed that new social media techniques for campaigning were coming, even if they weren’t quite comfortable to take on those mediums themselves yet.

    On Saturday afternoon, after the Tim Hudak keynote and the formal announcement of the iPhone application, I got a chance to spend some time with Stephen McDonald of Crestwood Public Affairs, who performs strategic research for the party. As we chatted, I told him about a call I’d taken the week before from a US campaign team that had weighed the purchase of our iPhone application service as “taking away from their lawn sign budget.” He quickly put that argument into perspective.

    “How many times do you drive by your neighbor’s home,” McDonald asked.

    “Twice,” I replied. “Once to and from work.”

    “Now how many times do you check your friend’s Facebook status a day.”

    Bang. The point is made. I check out not only my neighbor’s Facebook status, but all off my friend’s updates 3-4 times a day. That’s like driving by 130 homes (the Facebook friend average) 4 times a day. And these aren’t just anybody’s home, but the digital homes of the people I went to university and worked for years with, and whom I have a huge amount of time and respect for. Those folks will have a huge impact on my decision process, far more so than one more sign posted at the end of a cul-de-sac.

    Digital signage also frees up volunteers from pedantic tasks and has them do something 4 out of 5 Canadians who are on the Internet (and 80% of us are) do anyway - update their Facebook page and tell their friends who they have been volunteering for, and why.

    So if your campaign’s advertising budget is solely based on the saturation bombing of lawn signs (which, by the way, didn’t work in Vietnam either), you should put serious stock in the power of a digital lawn sign, or better yet, a digital, mobile, reconfigurable lawn sign like we did for Tim Hudak.

    Stats from CPAC 2010 iPhone Application

    February 20th, 2010

    The CPAC 2010 iPhone application has been very popular with attendees and event followers - rising to the Top 100 position in the AppStore!

    Users were encouraged to offer their opinions on a variety of surveys and opinion polls. All results are available in the application for any registered user.

    Here are some results from today at 7PM EST:

    cpacsurveys

    History Repeating Itself: iPhone Applications are the new cable channels

    January 17th, 2010

    The cable explosion in the early 1980s showcased the public’s desire for variety, but Bruce Springsteen was largely right. There was “57 Channels (and nothing on).” Remember those days?! There was nothing but Pro-bowling on the sports channels and station after station of infomercials. Who can forget Ronco’s GLH (Great Looking Hair) and the George Forman Grill. Now I have some 700 specialty channels. I can time shift. I can watch whatever, whenever. I can watch a Return of the Jedi, Aliens, and Star Trek II all in the same night; in 1995, I’d have to run to the video rental place to borrow three VHS tapes.

    It took some 20 years for the desired content and technology to converge. We’ve solved the whatever and the whenever, and only the wherever remains. The wherever explosion is mobile applications which are bringing together content, social networking and feedback in a meaningful way. There are over 1,000,000 apps in the Apple App Store. Each application is like a TV channel. There are a lot of channels with nothing on, or with static content that never changes. Purple Forge is paving the way to build compelling broadcast channels with the mechanisms to spread good content, and gather relevant feedback that can be used to make content better - something it took the cable industry over 20 years to figure out!

    Stop the TV Tax! Replace Local TV with the Internet.

    January 8th, 2010
    stop-the-tv-tax

    stop-the-tv-tax

    I’ve been watching commercials running in Canada about the importance of local television. For those that don’t know, there is a funding debate on in Canada between the local TV stations wanting a cut of the big cable and satellite providers revenue to cover their mounting production costs. TV ads are being aired pointing out how various groups in the community would be locked out of getting their message broadcast if there was no longer any local television stations.

    I sympathize with the goals of the “Local TV Matters” message, but while it tugs at the heart strings, it completely ignores the 500 pound elephant in the room - the Internet. If there were no local TV, the Internet would still be out there, and is a cheaper, and equally effective method of getting information broadcast and engaging the community. Of Canadians online, 4 out of 5 are on Facebook. If you want to get a message out in Canada quickly, just post the topic on Facebook. It’s better than a knitting circle, and you won’t get your finger pricked - or in this case taxed!

    No Pepsi Ads During the Superbowl? Social Media to Blame? Of Course!

    January 4th, 2010

    pepsi-logo

    Last week Pepsi announced it was not going to produce a Superbowl ad this year, but instead spend $20M US on what it’s calling “The Pepsi Refresh Project.” The initiative is to have people put forward proposals to improve their communities, and in return Pepsi hopes to generate buzz around its products.

    As reported in Mashable, the move is epic as Pepsi always generated some of the more classic advertisements for the Superbowl. It’s also clear that more folks will have their laptops and iPhones open during the game, probably typing in any and all online mashups to advertisements, or checking out the banned version of the GoDaddy ads as they come up during the program.

    Ever since the famous Victoria Secret website crash in 1999, the TV-Internet cross-over ads have been coming fast and furious. Now a major established brand has pointed the way; you don’t need to mash with television anymore, you can reach the masses on the Internet with equal or greater impact.

    Brockmann & Company Seek-Peak Review of MyPolitics

    December 13th, 2009

    Brockmann-n-Company Brockmann & Company had a look at our Mood of the Nation application and was given a sneak-peak at our MyPolitics application and wrote up a review of what we are doing.  Peter’s been covering the Mobile Unified Communications space for quite some time.  Thanks for the post Peter!

    Save the Postage! Socialize and Mobilize your Political Message!

    November 30th, 2009

    stampLast week a controversy erupted on Parliament Hill in Ottawa tied to how parties use government resources to mail partisan messages into their ridings, as well as ridings they don’t hold (called 10-per-centers) as a means of creating a ground swell of support. The Globe and Mail covered it, including a link to Opposition Leader Michael Ignatieff’s letter to the Speaker of the House outlining the practice (http://tinyurl.com/ydxapkn) and his call for it to end.

    I think the real travesty is not the act of delivering a partisan message, as pointed out in the note, but in parties using taxpayer’s money on these mailers, of which 90% ends up in the bottom of the recycling bin without ever being read! They aren’t cheap either. Each one costs about a dollar, and one-half of that goes to a printer and the other half to Canada Post or a paid service to slide them into your mailbox where they will be quickly passed over in favour of the latest Wal-Mart flier. By the way, is that movie the Bachelor Party out on DVD out yet?

    Politicians must realize that if they want to deliver their message to the home, the mobile web is the place to go! It sits in the pocket of every household member, and will never get tossed in the recycling bin. For those that like to read the information (and that’s about 10% of us), the mobile format even makes the information easy to forward onto your friends using social networking.

    I’m a huge proponent of environmental consciousness, but even more so about getting value out of my government. Why not allow people opt-out of receiving printed rhetoric from the government, and agree to have it sent to them through mobilized, socially networked applications? The Canadian Banks do this with their printed statements. After heaping praise on our banks during the financial crisis for their fiscal management, why wouldn’t the government follow their lead? My brother is the director of environmental affairs for one of these banks and has explained how it’s one of their best cost recovery programs. That would be a better headline than the ones last week!

    “Government institutes cost savings measures for communicating with the public.”

    The technology is available to bypass the cost, expense and rapid transition of printed flyers and my company just happens to provide it.  Hey, you can call me biased, but don’t call me wasteful!

    This message was endorsed by the campaign to get more people to buy Purple Forge (www.purpleforge.com) mobile application services for community engagement.  Natch!