Twitter can be a very useful tool for conferences and events.
Twitter is a direct channel to event participants and is well supported on most mobile devices. The nature of Twitter is such that the users get real-time updates from the event organizers. Further, users will often help disseminate event related tweets to their friends, which will amplify — and even virally spread — the message.
From an operational perspective, a dedicated Twitter account should be setup for the event and a small group of individuals should be tasked with feeding Twitter with appropriate updates. The nature of the content and timing should be agreed in advance to prevent any mis-communications which may adversely reflect on the quality of the conference.
Some examples of best practices for using Twitter in an event include sending out tweets related to:
- Information on key happenings
- Important reminders
- Venue or room change updates
- Suggestions on sessions to attend and booths to visit
- Updates on raffles, auctions and other special events
- Announcements about show specials and booth giveaways
- Recognitions for sponsors and partners
While generating Twitter content updates can be a non-trival task for a large conference, it can have a positive impact on attendee experience!
Purple Forge products are tightly integrated with Twitter and Facebook - allowing users to view designated feeds and forward with “one-click”. For event organizers, Purple Forge offers automation tools to help manage quality and reduce the cost associated with Twitter content publishing.



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